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      Búsquedas relacionadas: Opiniones sobre GEICO | Ofertas de empleos en GEICO | Sueldos en GEICO | Beneficios en GEICO
      Entrevistas de GEICOEntrevistas para el puesto de Customer Service Representative en GEICOEntrevista de GEICO


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      Entrevista de Customer Service Representative

      11 jul 2016
      Candidato de entrevista anónimo
      Honolulu, HI
      Sin oferta
      Experiencia neutra
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en GEICO (Honolulu, HI)

      Entrevista

      The interviews were not challenging but really time consuming. Mine were all on different days so I wasn't there for 7 hours or anything, but 1 hour on 3 different days. It started off with a personality test to a short phone interview. This was just basics, asking you about what else you're applying for and to see what kind of employment you want with the company. After that, they schedule you for a computer test. It's actually really easy. Read the directions at first, calm down. I was really scared but after it started... It was beyond easy. If anything, just do it accurately and that's better than not finishing. The WPM test was easy, just practice online. As long as you're over a 20 WPM you're fine. You're immediately alerted if you pass or fail. After the computer test, they scheduled me for another phone interview that they said would take 30 minutes. Mine took 15, and it was a more standard interview where they asked about my skills and how I would handle a situation. After that, I was scheduled for a roleplaying interview. Once again, it was actually really easy. You're able to take notes and place them "on hold" if you do need a few seconds, which I didn't need at all. Main point of this is to be friendly, get the job done, and upsell. They told me that they'd contact all applicants by today to say who got the job and who will go forward in the interview process. I somehow didn't make it. I think it was my age more than anything since I feel like, and been told, that I excelled in all. Honestly an easy interview process but it's so long. Considering that there was still more than this, I'm not sure if I'd try to apply again. Keep in mind that you aren't actually learning anything about the company, you're just doing a series of tests... FYI, The other reviews on here scared me more than anything. My process was definitely pleasant. The only part I'm questioning is why I didn't go further. It feels like a mistake. Good luck!

      Preguntas de entrevista [1]

      Pregunta 1

      If there is an upset customer, how would you handle it? Would you call management?
      Responder pregunta
      2

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Representative en GEICO

      Entrevista de Customer Service Representative (CSR)

      7 may 2026
      Candidato de entrevista anónimo
      Virginia Beach, VA
      Sin oferta
      Experiencia positiva
      Entrevista normal

      Solicitud

      Acudí a una entrevista en GEICO (Virginia Beach, VA)

      Entrevista

      There are two rounds. The first round is virtual and they ask about your background and if you can handle the process. For the second-round, You will shadow someone for 20 minutes then proceed for a 40 minute interview. There are a lot of situational questions.

      Entrevista de Customer Service Representative

      29 jun 2026
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia neutra
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en GEICO en may 2026

      Entrevista

      You first fill out an assessment test. The assessment test isn't difficult; there are a few parts to it. First is the reading tables section. It asks you a question about the table and based on that you pick one of the four answers. This part is timed so you want to pace yourself a little bit. The other part is picking the statement that describes you the best, then the second-best statement out of three statements. Overall, this did not take long.

      Entrevista de Customer Service Representative

      27 abr 2026
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Solicité el puesto por otro medio. El proceso duró 2 semanas. Acudí a una entrevista en GEICO

      Entrevista

      Straight forward. There are 2 interviews, must pass 1st to get 2nd. 2nd interview is more detailed and is on site. 1st interview is via zoom. 2nd interview about 45 minutes to an hour