Solicité el puesto a través de un captador. El proceso duró 1 semana. Acudí a una entrevista en Furla SpA (Singapur) en dic 2018
Entrevista
asked about the retail experience, any ideas with luxury brand, the Furla history and any ideas with KPI.
How to handle difficult customer, what is your advantage and your weakness.
Consulting the potential customers and introducing them to new collections . Payment procession and inventory. It was great to work in international team . They were lighting up the work days . Management was quite competent and understanding .
Overall, it was very nice and relaxing. Just some simple question and role play. The HR was nice and the hiring and interview process was so smooth and easy.
Interview took a very friendly tone. Mainly the HR was interested in product knowledge of the brand and your working attitude. Attention to detail , customer service questions with examples were given for you to imagine the certain situation with a customer and answer how to handle the conflict or misunderstanding. I felt comfortable answering them and got a job.
