Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Frontier en abr 2012
Entrevista
Your basic technical skills are called into question and you are offered a chance to explain how you would respond to the most dire of support call scenarios. If you answered in any fashion that showed that you were not a complete toolbag, you advanced to the next stage of the process.
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Frontier (Allen, TX)
Entrevista
I went in for an assessment - general computer knowledge and typing test. Once I passed the assessment I was scheduled for a group interview and had to go drug test. After passing the drug test and the group interview I was scheduled for an interview with several supervisors and given a tour of the building.
Envié una solicitud electrónica. Acudí a una entrevista en Frontier (Allen, TX) en sept 2015
Entrevista
It's a group interview up to 8 candidates and 3 supervisors. We all took turns answering questions, and also did some role playing to simulate calls we will be taking.
Preguntas de entrevista [1]
Pregunta 1
How would you assist a customer who cannot connect to the internet?
El proceso duró 4 días. Acudí a una entrevista en Frontier (Deltona, FL) en ago 2015
Entrevista
Very Easy. I was sent the digital Interview through HireVue. Passed it. Then was sent an email to schedual face to face interview. First was a group interview. Only 4 of us was in the interview. To me it kind of seemed like an icebreaker group. Them was called for the final interview. That interview latsted maybe 10 mins. In 24-48 hours I was sent the email with the job offer. Of course I accepted.
