Envié una solicitud electrónica. El proceso duró 2 días. Acudí a una entrevista en Foot Locker (Greeley, CO) en jun 2015
Entrevista
Pretty straight forward interview. Mostly having to know what customer service is and having examples when you given or received it. Also having examples such as when having a problem with a employee and what happened and what the outcome was. After the interview the wait was about a week to hear back from them and had to come in to do paperwork.
Preguntas de entrevista [1]
Pregunta 1
What does customer service look like? Give an example when you received in your opinion good customer service?
I applied online and got a phone call a week later to do the in person interview. In person I had to visit the store and ask for the manager that contacted me.
It was 10-15 minutes. Went pretty easy. They asked about me random questions and then told me about the job. The interviewer was nice and told me not to worry and that it is just general things.
The interview was quick and easy. They asked basic sales-related questions and just wanted to make sure you would be pleasant and helpful. No in-depth shoe knowledge is necessary. Not for you if you want to be a laid back sales person.
Preguntas de entrevista [1]
Pregunta 1
How could you help a customer who is having trouble deciding what type of shoe they want?