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      Entrevista de Customer Support Specialist

      5 jun 2025
      Candidato de entrevista anónimo
      Limassol, Limassol
      Oferta rechazada
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Solicité el puesto a través de la recomendación de un empleado. El proceso duró 4 semanas. Acudí a una entrevista en First Prudential Markets (Limassol, Limassol) en abr 2025

      Entrevista

      Deeply unprofessional, ethically questionable hiring process – serious concerns for leadership visibility. The worst experience and interviews i had in my life. I wouldn't recommend this company even to my worst enemies. Total time wasters and sexists. Pros: Initial communication was seemingly efficient and structured. The company presents a strong public image, which unfortunately does not align with internal conduct based on my experience. Cons: I was referred for a Customer Support Specialist role by a current employee (my partner), with full transparency provided to both HR and the department manager about our relationship and shared residence. Despite no published or disclosed policy restricting partners from working in the same department, I was interviewed twice and formally offered the role — only to later have the offer retracted on the basis of a “policy” that was never communicated, documented, or enforced consistently. The offered salary was €300–€400 below what was discussed and agreed upon in both interviews. When I professionally inquired about the discrepancy before signing, communication stalled entirely. Instead of addressing me directly, both HR and the hiring manager routed communication through my partner, a current employee — placing her in a professionally compromising position and violating basic standards of candidate privacy and HR boundaries. The hiring manager directly messaged my partner — not me — to say I was “asking for too much” and that they would proceed with other candidates, while I was left with no formal response. Shortly after, HR messaged me informally on WhatsApp (not email) with vague messaging about “good and bad news,” stating the offer was being withdrawn due to the supposed relationship policy. The process culminated in a sexist remark from the hiring manager, who speculated that because I am male, I might be uncomfortable with my partner earning more — a comment that is not only offensive but raises serious concerns about bias in decision-making. Advice to Management: If internal policies exist regarding employee relationships, formalize them, publish them, and enforce them consistently — especially when candidates are sourced through internal referrals. Hiring Managers should never use a candidate’s partner as a communication conduit. This violates boundaries, confidentiality, and undermines the professional standing of all parties involved. Address candidate concerns through appropriate, official channels — not via unprofessional WhatsApp messages or through third parties. Ensure hiring managers are trained in non-discriminatory, bias-free decision-making. Comments based on outdated gender stereotypes have no place in a corporate environment. Senior leadership should urgently audit hiring processes across departments. The events described above suggest a breakdown in compliance, professionalism, and ethical governance.

      Preguntas de entrevista [1]

      Pregunta 1

      They asked me a lot of personality traits.
      1 respuesta