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      Búsquedas relacionadas: Opiniones sobre Figma | Ofertas de empleos en Figma | Sueldos en Figma | Beneficios en Figma
      Entrevistas de FigmaEntrevistas para el puesto de Product Support Specialist en FigmaEntrevista de Figma


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      Entrevista de Product Support Specialist

      21 oct 2024
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Solicité el puesto a través de un captador. Acudí a una entrevista en Figma en oct 2024

      Entrevista

      Got reached out to by a third party recruiter and did a 10ish minute phone screening the next day. Did a fairly simple writing assessment, 2 questions about yourself and 2 sample email responses. Hiring team reviews it and about 3 days later I get scheduled for a 30 minute Zoom interview with one of the Product Support Managers and a Quality Assurance Manager. 2 (business) days later I got an offer. Overall really great experience meeting everyone, the interview questions I felt were relevant and the interviewers were very kind. My questions were answered as well and everyone involved was very responsive outside of screenings and interviews. I know some people have issues with this (me included), but the STAR method is really good for all of these. I wasn't exactly prepared for those specific interview questions so I was going off the dome, but if you make a template with the method for these questions there's no doubt you'll make it.

      Preguntas de entrevista [6]

      Pregunta 1

      Introduction question/Tell me about yourself.
      1 respuesta

      Pregunta 2

      Tell us about a specific time where you encountered a new or complex technical issue with a customer and how you went about troubleshooting that.
      Responder pregunta

      Pregunta 3

      Share a recent example where you didn't have the answer to a customer question or how to handle a specific issue and how you found the answer or the help you needed.
      Responder pregunta

      Pregunta 4

      Tell me about a time where you worked with a customer that was upset or dissatisfied. Explain the situation and how you resolved it.
      Responder pregunta

      Pregunta 5

      How do you approach writing emails to customers, especially when writing about something complex?
      Responder pregunta

      Pregunta 6

      How do you keep up with ongoing changes to company products and processes especially when updates are frequent?
      Responder pregunta
      1

      Otras opiniones sobre las entrevistas para el puesto de Product Support Specialist en Figma

      Entrevista de Product Support Specialist

      19 feb 2026
      Candidato de entrevista anónimo
      Londres, Inglaterra
      Sin oferta
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en Figma (Londres, Inglaterra) en ene 2026

      Entrevista

      Friendly and open, liked the TA person. They confirmed they are understaffed but they are actively hiring. Left an impression of a start up inside a larger company, some of the founders still involved.

      Preguntas de entrevista [1]

      Pregunta 1

      Example of a difficult conversation with a client.
      Responder pregunta

      Entrevista de Product Support Specialist

      10 dic 2022
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      El proceso duró 4 semanas. Acudí a una entrevista en Figma en nov 2022

      Entrevista

      The interview process took roughly a month from first contact to receiving the offer. I was approached by an internal recruiter and everything went quite quickly after that. There was 4 rounds in total including a task and panel interview.

      Preguntas de entrevista [1]

      Pregunta 1

      Why do you want to work at Figma?
      Responder pregunta

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