Applied online, within a week or so they scheduled an HR call. Then a week later a call with a supervisor in that group. Then 2 months later I had an in person interview with the team.
This could have been a great interview experience but a few things they did that really made it a horrible experience. First when I was interviewing they said this was a data oriented role and an innovation team where they automate things. Great, I went into the in-person interview excited, as my background is in data analysis and an IT business analyst. The in-person interview was a lot of behavioral questions, the interviewers did ask to me to expand on my answers, so that was good as they didn't just write down what I said but thought about it and discussed it. They had a case study where we walked through how we would estimate the size of an insurance market, ie if we want to decide whether to go into Montana as a car insurance market; how could we estimate the size of that market and if its a worthwhile move. They asked what I thought would tell me the most about the market and I answered that rates/quotes from competitors who were already in that market would be most telling and was correct. Also accident rates, traffic patterns etc. We then categorized and ranked how we would price drivers step by step, a few categories, age ranges, genders, number of people etc. I did well on this portion also.
Where I think Farmers really dropped the ball is after the interview. They said it would be about 2 weeks before they got back to me. It was in fact 4 weeks and nobody got back to me, despite me emailing thank you notes to most of the team I met with. I emailed a manager after a month and he called me. He mentioned that someone said I was not dressed appropriately (I was wearing khakis, a white button up dress shirt, and a blue blazer) so wear a suit and tie to the interview I guess. Also while I did well in the interview he said the role would be very manual and that they thought I may get bored doing the work since I'm more tech driven. Upwards of 60 manual steps in cleaning, loading, and verifying data are required, so lots of manual work. Coming from an IT background I thought much could be automated and I had more than enough of the technical skills to do the work and automated these projects in the past, and this was a main reason why they interviewed me. But ultimately they set false pretenses about the role, took a total of 3+ months from initial phone call, and finally said "No" in the form of an automated email.
