1) Submit application online, take personality test 2) Receive offer of test 3) Take basic skills knowledge test (quite easy) 4) Receive offer of interview 5) Go through interview with two managers 6) Do a 'desk ride' with a claims rep for an hour or so 7) Receive offer of second interview 8) Go through second interview 9) Background check 10) Receive notice of job offer or decline to offer 11) Drug test

horror story of a interview absolute no respect for people time. I show up to the building in westlake village and I check in. They make me wait over 35 minutes after the scheduled time and pass me off to someone that is not the person I am scheduled to meet with. Feels like I was just being passed of and there was not a sincere apology. It was like speed dating they just have three people in a office ask star questions. When i walk into the place nobody was friendly or smiling very uncomfortable atmostphere. Seemed like a interview just to fill quota. I would never work here. My advise is if your job search leads you here look elsewhere. Speed dating of interview no respect for people's time. Really need to show some class. I email the recruiter of the horror story and just says I will Thank you for sharing your experience with the Westlake office. I will handle the situation according to company policy. The recruiter could care less and be less insincere. DO uber or lyft instead of working for this low class place. insult to injury the main interviewer barely looked me into the eye and gave a handshake with 2 fingers shameful. The recruiter said she would give an answer about the interview in 24 hours and a week goes by and I don't hear and get automated response 20 mins later. This place really is like a mob atmosphere.