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      Farmers Insurance Group

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      Búsquedas relacionadas: Opiniones sobre Farmers Insurance Group | Ofertas de empleos en Farmers Insurance Group | Sueldos en Farmers Insurance Group | Beneficios en Farmers Insurance Group
      Entrevistas de Farmers Insurance GroupEntrevistas para el puesto de Customer Service Advocate en Farmers Insurance GroupEntrevista de Farmers Insurance Group


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      Entrevista de Customer Service Advocate

      30 abr 2016
      Empleado anónimo
      Olathe, KS

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Advocate en Farmers Insurance Group

      Entrevista de Customer Service Advocate

      17 ago 2024
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Acudí a una entrevista en Farmers Insurance Group

      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Farmers Insurance Group (Olathe, KS) en abr 2016

      Entrevista

      Filled out an application online and was contacted by a recruiter the next day asking to set up a phone interview. The phone interview was pretty standard and laid back, it lasted about 35 minutes. She went over the job functions(for Service Advocates, you are actually assisting an agent instead of customers). She then asked me some behavior questions (STAR) and why I want to work at farmers. Be sure the give specific examples and ask questions during the phone interview. I advanced to the next process of interviewing which is an onsite group interview. There were about 9 other candidates interviewing with me. It was a pretty laid back process, be sure to SMILE and greet the leadership team. During the interview, we went around the table and did introductions (Name, brief work history, why farmers and fun fact), remember to remain energetic. The leadership team then went over the job functions and sent out to sit with a current representative to get an idea what a typical day is like. Be sure to ask questions because you'll have to report back what you learned. Give as much detail as possible to show that you're engaged. After we gave our feedback, we got a chance to ask questions. Be sure to ask at least one questions to show that you're interested. Make good eye contact, speak clearly and fluently, and you'll be just fine. I got a call back the next day from the recruiter extending an offer to me. Hands down, one of the best interviews I've ever had. I felt very welcomed, the leadership team and recruiter were very helpful and informative.

      Preguntas de entrevista [5]

      Pregunta 1

      How did you hear about the position?
      Responder pregunta

      Pregunta 2

      Why Farmers?
      Responder pregunta

      Pregunta 3

      Tell me about a time when you made a mistake on the job. What was the mistake? How did you and the customer handle it? What was the end result?
      Responder pregunta

      Pregunta 4

      How do you prioritize your tasks?
      Responder pregunta

      Pregunta 5

      Tell me about a time when your job was stressful. How did you handle it?
      Responder pregunta
      5

      Entrevista

      It was a great interview I had an awesome interviewer we did more talking off topic than about farmers honestly . That’s how I ended up getting the job . I been here for 3 years

      Preguntas de entrevista [1]

      Pregunta 1

      Please tell a time you had use multi Tasking
      Responder pregunta

      Entrevista de Customer Service Advocate

      3 nov 2023
      Empleado anónimo
      Phoenix, AZ
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en Farmers Insurance Group (Phoenix, AZ) en oct 2023

      Entrevista

      The first interview was a phone screening. The second interview was a group interview with a 1on1 interview combined. The process was very engaging. I now look forward to giving this my all and trying to create a strong foundation where I can excel.

      Preguntas de entrevista [1]

      Pregunta 1

      How do you deal with distractions when working from home?
      Responder pregunta

      Entrevista de Customer Service Advocate

      28 ago 2023
      Empleado anónimo
      Oferta aceptada
      Experiencia neutra
      Entrevista fácil

      Solicitud

      Solicité el puesto a través de la recomendación de un empleado. El proceso duró 3 semanas. Acudí a una entrevista en Farmers Insurance Group en jun 2022

      Entrevista

      Interview process went pretty smooth. The interview had about 15 people in it then split into groups to interview. They asked about 5 questions. Easy general questions. Took about a week or so to find out it I got the job.

      Preguntas de entrevista [1]

      Pregunta 1

      How do you handle stressful situations? What are your strengths? What would you contribute to a team?
      Responder pregunta