Solicité el puesto a través de la recomendación de un empleado. El proceso duró 2 días. Acudí a una entrevista en FIS (Clearwater, FL) en abr 2011
Entrevista
I went in for an interview in client services but ended up also interviewing for fraud alert. I was pleasantly surprised to have two interviews. I was offered the fraud alert management job right away after the interview.
Preguntas de entrevista [1]
Pregunta 1
Tell me a difficult situation where you had to handle an upset customer and what you did to de-escalate the situation.
