Applied, called the back the day after answer scheduled an interview. The interview went extremely well, all my questions were answered fully. Asked about past jobs, my experience with customer service, I was offered a position on the spot.

Interview with the manager , discuss the skills and experience. What do you expect in the next 5 years. Test your knowledge and skills. From HR to phone interview they have set up a conference to arrange the interview with the manager of the workgroup.