I have nothing but good things to say about Extra Space in this regard. I was living out of state and they worked with me to do phone interviews prior to me relocating. I had an initial interview with an HR person, an accounting manager, accounting director, and then a follow-up with a couple of accounting managers. They were on time and very conversational. I had even applied for a lower position, but after hearing my experience/education I was encouraged to apply for a higher position. That immediately told me the type of company Extra Space was and the type of leaders within the organization. I appreciated they recognized I could do well in a different position and knew I'd likely be bored in the position I originally applied for.