Solicité el puesto a través de la recomendación de un empleado. El proceso duró 3 días. Acudí a una entrevista en Ergeon
Oferta aceptada
Experiencia positiva
Entrevista fácil
Solicitud
Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en Ergeon (Kingston) en oct 2020
Entrevista
The interview process was very easy going and light. It was like we knew each other for a very long time! Everyone was very nice and friendly. It was all positive energy.
The interview process was fast simple and very well organized! Extremely responsive and such a pleasant experience! Caleb was such an amazing interviewer and Diedra, Johanna, and Mario were just so easy to talk to and encouraged positivity in their interviews!
Preguntas de entrevista [1]
Pregunta 1
1.What do you think customer service means?
2.How would you handle an angry customer?
Solicité el puesto a través de la recomendación de un empleado. El proceso duró 3 días. Acudí a una entrevista en Ergeon (Kingston) en jun 2021
Entrevista
The interview process was very easy. I was nervous at first, but that went away quickly as they made me feel comfortable and relaxed. We spoke about our different counties and current things then I was asked questions relating to dealing with an angry customer, after that, I was given the opportunity to ask any questions I had. They then informed me about the next set procedure.
Preguntas de entrevista [1]
Pregunta 1
I Was asked how I would handle an escalated/angry customer?
Solicité el puesto a través de la recomendación de un empleado. El proceso duró 1 semana. Acudí a una entrevista en Ergeon en jun 2021
Entrevista
I had three interviews at different steps in the process. The questions were all fairly straightforward and mostly based on personal experience. Each interview was with a different member of the team.