There are many stages to the interview process. Initial contact, some aptitude testing, a take home AI assignment and subsequent interviews. The interviews involve watching how you are interacting with AI to solve customer problems.
Otras opiniones sobre las entrevistas para el puesto de Customer Success Manager en Employment Hero
Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en Employment Hero
Entrevista
Screening call
HR screen interview with the talent team
Hiring Manager interview
Interview with head of department
Overall it was a great process and I got to know the team well. Everyone was really lovely to speak with!
Preguntas de entrevista [1]
Pregunta 1
Tell me about about how you have diffused difficult customer situations
Envié una solicitud electrónica. Acudí a una entrevista en Employment Hero
Entrevista
The role was advertised as remote in the UK even if their HQ is in Australia. After applying, I received an interview request and the email redirected me to the recruiter's webpage to book a slot. All slots available were at Australian time zone which made it impossible for me to book anything. I then replied to the email to see if perhaps the recruiter could accommodate a different time but he never replied. Around a month later, I received an email to inform me that the role has now been filled. Well, I don't understand the point of letting me know when I wasn't even given a fair shot to interview. Very poor experience overall, don't advertise a job for the UK if you are unable to accommodate interview slots that are not at 2 or 3am for the candidate.
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