I requested an interview on June 16th at 9:30am with Jessica Ruiz because of a request to apply I received from EZPAWN. I I requested the specific time because I was scheduled to work at my current employer. Iarrived at 9:15am to find a line of people waiting by a back door. No one was greeted or given any direction until after 10am. Once the interviews began(around 10:30am) they started at the front of the line. Once I finally got a chance to interview, the woman wrote me off because I did not bring in a copy of my resume. Since the beginning of COVID, having a paper copy of a resume is not necessary and quite frankly, fairly reckless. She also could not or would not answer any of my questions regarding the companies long term goals or anything regarding the growth and potential growth in the Houston region. She asked me no questions after I spoke about my background and experience. She did mention that the company had a lot of turnover but I did not ask about that and frankly, I know that because I was a Store Manager at Cash America. The overall interview process EZPAWN put myself and other candidates through was an abysmal disappointment. Since this experience, I have received three more requests to interview saying that I can select a specific time, which is extremely in accurate per my experience. I am not interested in developing my career with a company that does not put people first.

They will drag out the process. First interview with Area Manager and HR, then another with a store manager then a 2-3 hour store 'visit' to see if you like it. Might have to travel 2-3 hours to see it live. The 2 Nashville stores aren't busy enough to give you a good feel of how the real business operates.