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      Búsquedas relacionadas: Opiniones sobre Dropbox | Ofertas de empleos en Dropbox | Sueldos en Dropbox | Beneficios en Dropbox
      Entrevistas de DropboxEntrevistas para el puesto de Technical Support Engineer en DropboxEntrevista de Dropbox


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      Entrevista de Technical Support Engineer

      20 feb 2012
      Candidato de entrevista anónimo
      San Francisco, CA
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Solicité el puesto a través de la recomendación de un empleado. El proceso duró 2 semanas. Acudí a una entrevista en Dropbox (San Francisco, CA) en dic 2011

      Entrevista

      I applied for the position and got the feeling they were very excited and that I was a very good candidate for the job. I had to do several interviews by phone and they all went very well. After that they invited me to come to their office in San Francisco for a live interview. I went over there and they had arranged several interviews for me. The first few interviews went very well. The people I spoke with were friendly. I noticed that I was more experienced than several employees and some of them were working there on their first job. The last interview however was with an engineer that had been working there since the start of Dropbox. He was very 'cool', distant and in my opinion even a bit arrogant. Not at all how all the other people had treated me. I easily noticed from the people around me that he made them very nervous. He gave me the task to solve a few questions out of a total of 20 which were on his laptop. I could choose which ones I wanted to answer but by the time I had read through the questions he told me I only had a few minutes left since he forgot to tell me it was a timed assignment. I managed to do only a few of them since the questions were really hard and could not be answered quickly. Some were even in Korean or Japanese. When the time was up he quickly closed the laptop in front of me and took off. The person from HR came in right after that and said that I'd get an answer in the next two weeks after a group decision. I was pretty confident that I'd get the job since I was better than some of the current employees (and without being arrogant: some of those employees clearly realized that when interviewing me) and since I had a perfect profile for the job. Only the last one wasn't a success but I didn't think they'd hold it against me since I wasn't told from the start that it was timed and you would already have to be experienced at working at Dropbox since the questions were very specific to the product. I got an email the next week saying they would not move forward at this time. No further details were given as this appears to be their policy, not in the least to avoid lawsuits I presume. All in all a missed opportunity for both me and Dropbox since I would have loved to work there. I look at it as mainly their loss since I started working at Facebook a few weeks ago. And FB doesn't hire you unless you're really good at what you do, so go figure... My advise: stay away from these clowns. Most of them are very friendly but it seems that the higher up the ladder, the more arrogance you'll find. It's a pity for such a fine startup with less than 100 employees to be in such a HR disaster already.

      Preguntas de entrevista [1]

      Pregunta 1

      Solve 20 questions in a timed assignment
      1 respuesta
      2

      Otras opiniones sobre las entrevistas para el puesto de Technical Support Engineer en Dropbox

      Entrevista de Technical Support Engineer

      4 dic 2023
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia neutra
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en Dropbox en nov 2023

      Entrevista

      First things first - way too many interviews. Six total interviews for a "junior" technical support role is insane. Everyone was nice and I personally felt like I killed my interviews. However, I was rejected, being told that they wanted someone with less experience ("junior" as they put it). I wish they would have saved me the time and not interviewed me having known what they were looking for and how my resume compared.

      Preguntas de entrevista [1]

      Pregunta 1

      They asked how I collaborated across organizations and teams - this is very important to them!
      Responder pregunta
      1

      Entrevista de Technical Support Engineer

      23 jun 2014
      Candidato de entrevista anónimo
      Dublín, Dublín
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Dropbox (Dublín, Dublín) en mar 2014

      Entrevista

      The whole process took place over 3 weeks and the staff were friendly enough. There was 2 phone interviews followed by 4 on site interviews over 2 hours. The phone interviews were conducted via speakerphone in an area of the office bad for reception which is an indicator to just how professional these people are. I unfortunately, did not make it past the on-site stage (although I know there was one final interview to go with the director of the department) but when you do 6 interviews with a company and they don't even call you to say you didn't get through nor provide any reasons as to why it is a very frustrating and discourteous process

      Preguntas de entrevista [1]

      Pregunta 1

      There were interviews with one person not from the department the role is based in. I got a marketing exec who asked a question involving 8 balls - 7 of which are identical and one which is slightly heavier. How do you find the heavier ball with a balance
      Responder pregunta

      Entrevista de Technical Support Engineer

      1 feb 2013
      Candidato de entrevista anónimo
      San Francisco, CA
      Sin oferta
      Experiencia positiva
      Entrevista normal

      Solicitud

      Solicité el puesto a través de un captador. El proceso duró 7 semanas. Acudí a una entrevista en Dropbox (San Francisco, CA)

      Entrevista

      Process consisted of a casual phone call with one of the recruiters to get a feel for the role and responsibilities. This was followed by two phone screens with Technical Support engineers. Lastly, there was the on site interview in San Francisco. They were all friendly and professional. Sometimes there was a delay in communications, or last minute changes, but these were not huge inconveniences in any way. The first phone screen had me fill out some support tickets during the interview. A lot of the in-person interview was spent on personality/behavioral oriented questions and this was a great way to get a feel for the company culture. There were also coding questions and troubleshooting questions (e.g. if you had this support ticket or support issue at Dropbox, what would you tell the customer?). Some of the "technical" questions were suspect to me in terms of value. However, I do phone interviews in my current job so I'm a bit biased. In the end, the interviewers know what they are looking for in an answer and I respect that; plus, every company has their own unique style of interviewing and I think that's fine. Overall, the interview process was positive. Dropbox seems like an awesome company that is doing it's best to maintain it's small company culture while also growing to compete in the market, and I think they have a bright future ahead of them. I didn't get an offer but I did not do very well on some of the technical questions so I'm not too surprised. Advice to prospective hires: Just relax and be yourself; you'll need the technical background and skills to get through the first steps, but personality and cultural fit are both very important to Dropbox (as they should be for every company!).

      Preguntas de entrevista [1]

      Pregunta 1

      Nothing unexpected.
      1 respuesta

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