Solicité el puesto a través de la recomendación de un empleado. El proceso duró 3 semanas. Acudí a una entrevista en Dlocal (Brazil) en ago 2025
Entrevista
The process was super fast! All the interviews were pretty good, a lot of good explanation about the job position, the company, where they are today and what are the goals + expectations. The case was complex and difficult, but well explained and with all the data that I need to accomplish the results. I did 4 interviews: With HR, with the Head of CSM and Senior CSM, case with the SVP and Head of CSM and a last round of cultural fit. I had a great experience!
Preguntas de entrevista [1]
Pregunta 1
How do you manage a crisis situation where the customer proves that they lost a lot of money due to an error on the platform?
Why join dLocal?
What do you believe is the most important skill for a CSM?
Solicité el puesto a través de un captador. El proceso duró 7 semanas. Acudí a una entrevista en Dlocal (São Paulo, ) en abr 2021
Entrevista
The process involved many interviews, with a lot of different people, from multiple countries. They were all really gentle, asked about previous experiences and how I am as a person, to get to know if my culture fits with dLocal's culture.
