1y
Hello,
Thank you for taking the time to share your feedback with us. We apologize for any confusion or inconvenience you experienced during the interview process.
We would like to address some of the points you raised:
- Interview Structure: We understand that this hiring process process might have felt extensive, but it allows both us and the candidate to gather all the necessary information to determine if this is the right fit for both parties.
- Organization and Communication: We strive to maintain a well-organized and transparent interview process. It is our goal to provide clear and consistent information to all candidates. We regret any miscommunication that may have occurred during your hiring process.
- Timeline: We aim to respond to candidates within 48 hours to keep them informed and respected. While we have not received complaints regarding this aspect before. We apologize if this felt rushed in your case.
- Decision Timing: We understand your frustration regarding the position being placed on hold after your final interview and reference check. This type of situation can rarely occur as we operate in a fast-paced environment and sector, and it is not an easy decision to make or communicate. We apologize for any inconvenience this caused.
Thank you once again for your feedback. We take these comments seriously and will use them to enhance our hiring process.
Best regards,
Talent Team - Meero