Ir al contenidoIr al pie de página
  • Empleos
  • Empresas
  • Sueldos
  • Para empresas

      Impulsa tu carrera profesional

      Averigua cuánto podrías ganar, encuentra el empleo perfecto y comparte información sobre tu vida laboral y personal de forma anónima.

      employer cover photo
      employer logo
      employer logo

      Definity

      Empresa activa

      Información
      Opiniones
      Sueldos y beneficios
      Empleos
      Entrevistas
      Entrevistas
      Búsquedas relacionadas: Opiniones sobre Definity | Ofertas de empleos en Definity | Sueldos en Definity | Beneficios en Definity
      Entrevistas de DefinityEntrevistas para el puesto de Customer Service Hero en DefinityEntrevista de Definity


      Glassdoor

      • Acerca de
      • Premios
      • Blog
      • Contacto

      Empresas

      • Cuenta gratuita de empresa
      • Centro de empresas

      Información

      • Ayuda
      • Normas
      • Condiciones de uso
      • Privacidad y opciones de anuncios
      • No vender ni compartir mi información
      • Herramienta de consentimiento de cookies

      Trabaja con nosotros

      • Anunciantes
      • Empleo
      Descargar aplicación

      • Buscar por:
      • Empresas
      • Empleos
      • Ubicaciones

      Copyright © 2008-2026. Glassdoor LLC. «Glassdoor», «Worklife Pro», «Bowls» y sus logotipos son marcas comerciales registradas de Glassdoor LLC.

      Empresas seguidas

      Sigue a tus empresas favoritas para estar al tanto de las últimas oportunidades y disponer de información de primera mano.

      Búsquedas de empleo

      Recibe recomendaciones y actualizaciones personalizadas al iniciar tu búsqueda.

      Entrevista de Customer Service Hero

      17 abr 2018
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      El proceso duró 3 semanas. Acudí a una entrevista en Definity

      Entrevista

      Honestly, at first it seemed like a great company to work for. Offered no insight to how they pick their candidates and picked them through a group process. The interviewers seemed disinterested like they already decided prior that you would not be picked, like the other comment it seemed more like a popular contest than an interview. There were two candidates that were from their parent company that were shown being heavily favoured, and cold to everyone else. If you are going to show favouritism in an interview that’s highly concerning as to what happens if you actually work there. Honestly before you apply this company puts on a facade of treating their employees well but it’s not the case, it’s also a call center where you are rated by clients which in theory sounds great but if all you get is clients who are not happy with the product and not you, you’ll never get good results. Your rating by clients determine what type of shifts you receive. Honestly, look elsewhere, don’t bother working for sonnet. Although they seem like a good company it is not and you are better off working for a company that doesn’t disguise them self as different and so tech forward. This interview was probably the biggest waste of time, do not even bother because from what I heard they interviewed 50 candidates and only hired 2. You are better off using that time and applying elsewhere.

      Preguntas de entrevista [1]

      Pregunta 1

      Save yourself grief as I have spoken to several of people working here it’s not the company it pretends to be.
      Responder pregunta
      1

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Hero en Definity

      Entrevista de Customer Service Hero

      25 feb 2019
      Empleado anónimo
      Toronto, ON
      Oferta aceptada
      Experiencia positiva

      Solicitud

      El proceso duró 2 semanas. Acudí a una entrevista en Definity (Toronto, ON)

      Entrevista

      Applied online, within 2-3days had a telephone interview (20-30mins), was then invited to a group (8others) interview within 2 weeks. Interview comprised of 2mangers asking 5-6 situational/behavioural questions after which another set of mangers come in and do the same, a total of maybe 12 questions. Very nice building, very polite individuals, felt welcomed. Within less than a week was given a verbal offer after which is followed by criminal/credit and reference check.

      Preguntas de entrevista [7]

      Pregunta 1

      What’s your super power?
      Responder pregunta

      Pregunta 2

      Why do you want to work for sonnet?
      Responder pregunta

      Pregunta 3

      Tell me of a situation you had an irate customer how did you handle the situation and what was the outcome?
      Responder pregunta

      Pregunta 4

      How do you help create a positive work environment?
      Responder pregunta

      Pregunta 5

      What’s a common misperception of you?
      Responder pregunta

      Pregunta 6

      Tell me something about yourself that we couldn’t guess by looking at you?
      Responder pregunta

      Pregunta 7

      What’s something you taught yourself within the last 6months?
      Responder pregunta
      7