Solicité el puesto a través de la recomendación de un empleado. El proceso duró 1 semana. Acudí a una entrevista en Deepgram (San Francisco, CA) en ene 2024
Entrevista
I was interviewed by Adam, who was kind and professional. Although I did not advance to the next round, Adam contacted me personally to let me know. In this environment, his personal touch went a long way.
Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en Deepgram
Entrevista
It was a good experience overall, despite not being given an offer. Adam (recruiter) was awesome throughout the entire process which was:
- Initial Screening Call
- 1 on 1 with the Hiring Manager
- 1 on 1s with current CSM team members
- 1 on 1 with a sales/account manager team member
- Panel presentation (they provided all the information/details to prepare)
Though I'm not a fan of presentations, writing assignments, or really any pre-hire "work" in the interview process, I at least appreciated that this one happened in the final interview and not earlier in the process.
Preguntas de entrevista [1]
Pregunta 1
How do you effectively communicate and provide appropriate amounts of information to a group of key stakeholders with differing technical aptitudes for a product/service to demonstrate success?
Envié una solicitud electrónica. Acudí a una entrevista en Deepgram (San Francisco, CA) en ene 2021
Entrevista
The Interview process was long but thorough. The recruiter was incredibly efficient in the interview process. It involved meeting with the Recruiter, Head of CS, Senior Leadership team and a client case review of churn.
Preguntas de entrevista [1]
Pregunta 1
Explain a past experience of customer Churn.
What is your style of Customer Success Management?
Explain your past accomplishments.