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      Entrevistas de DatadogEntrevistas para el puesto de Technical Support Engineer en DatadogEntrevista de Datadog


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      Entrevista de Technical Support Engineer

      16 jun 2024
      Candidato de entrevista anónimo
      New York, NY
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Datadog (New York, NY) en may 2024

      Entrevista

      First Stage: - Interview with Hiring Manager. Exploratory standard initial interview to learn more about the candidate's background. Got the sense that the Hiring Manager didn't understand the questions they were asking. Second Stage: - Interview with Senior Manager for one of the Technical Support teams. Easygoing conversation in line with a culture fit determination. Third Stage: - Take home HackerRank assessment. Basic SQL, Bash questions followed by a more involved implementation exercise which included installing their agent on a Linux virtual server. You get about an hour and a half to complete all three steps in addition to answering scenario based questions... not nearly enough time. Fourth Stage: In person top-grading interview. - As other reviews have mentioned, MAKE SURE YOU ASK FOR LINKS TO DOCUMENTATION BEFOREHAND. Unfortunately, I was one of the unlucky few who was provided the documentation a mere few minutes after initiating my top-grading interview in person. There were three stages that took place back to back in person over the course of two and a half hours. A) First Stage - Interview with two managers (one local, one remote) - This stage primarily involved behavioural questions such as "What would you do in x scenario?", "How would you handle a difficult customer?", etc. B ) Second Stage - Pair Troubleshooting Session with two managers (one local, one remote) - Again, fair warning, make sure you ASK FOR THE DOCUMENTATION WELL IN ADVANCE BEFORE YOU GET TO THIS STAGE - During this session, you will be asked to debug and troubleshoot mock scenarios of issues relating to the DataDog agent. This required looking at logs and trying to decipher what the problems were and talking through your thought process on the steps to resolve the specific issue and then test your solution. Again, they are looking for you to reference their documentation word for word. C) Third Stage - Interview with the Director of Technical Support - This was once again a mostly culture fit type of interview. Questions involved previous professional experience, background on company history, etc Fifth Stage: Rejection or Offer - This was the most disappointing stage not because I did not receive an offer but because the Technical Solutions Recruiter could not even be bothered to proofread their very poor email template and replace the {{CANDIDATE_FIRST_NAME}} placeholder in the rejection email with my name. I understand the company must receive a numerous number of applications and can understand the use of a template for rejection letters however, how at least have the common decency to replace a placeholder variable with the candidate's name when sending them a rejection letter.

      Preguntas de entrevista [1]

      Pregunta 1

      Please see my description of the interview process to see example questions.
      Responder pregunta
      11

      Otras opiniones sobre las entrevistas para el puesto de Technical Support Engineer en Datadog

      Entrevista de Technical Support Engineer

      15 abr 2026
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en Datadog

      Entrevista

      I applied through LinkedIn. It did not that that long to come back to me. They reviewed my resume and cv, sent me an email to have a phone screening interview.

      Entrevista de Technical Support Engineer

      24 feb 2026
      Candidato de entrevista anónimo
      Ciudad de México
      Sin oferta
      Experiencia neutra
      Entrevista difícil

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en Datadog (Ciudad de México) en feb 2026

      Entrevista

      En total son 5 entrevistas, junto con una asignación para la casa. No te confies porque a pesar de llegar a la última fase puedes ser fácilmente descartada si no respondes las preguntas del director que es quien toma la desicion final

      Preguntas de entrevista [1]

      Pregunta 1

      Lanzar una ec2 en AWS
      Responder pregunta

      Entrevista de Technical Support Engineer

      26 feb 2026
      Candidato de entrevista anónimo
      Seúl
      Sin oferta
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en Datadog (Seúl) en feb 2026

      Entrevista

      I applied online, and a recruiter from Singapore reached out by email. They outlined the process as: 1. Hackerrank; 2. Interview with hiring manager (Functional background / projects / tools, Why support engineering role?); 3. Interview with other engineers on the team (Scenario based, How to handle multiple tickets, How to deal with difficult customers); 4. Live troubleshooting round (Role play how to act -- Ask questions on what they’re facing right now, Documentation provided during interview); 5. Director connect (Career goals, How datadog can help).

      Preguntas de entrevista [1]

      Pregunta 1

      How would you write a response to a ticket?
      Responder pregunta

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