Panel interview via phone. Professionally conducted. Interviewers each asked specific questions about experience and knowledge about working with individuals experiencing homelessness. I learned a lot more about the specific job and challenges that relates to the particular position for which I interviewed. Their organization's website provides detailed information about their services. I highly recommend studying it and also learning about the local organizations that this non-profit works with. If you have experienced homelessness or had to use outreach services, then it is certainly an area that you can reflect on during the course of your interview.