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      Búsquedas relacionadas: Opiniones sobre Continu | Ofertas de empleos en Continu | Sueldos en Continu | Beneficios en Continu
      Entrevistas de ContinuEntrevistas para el puesto de Customer Success Manager (CSM) en ContinuEntrevista de Continu


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      Entrevista de Customer Success Manager (CSM)

      2 oct 2023
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Continu en jun 2023

      Entrevista

      Interviewed at Continu about a year ago and I didn't have the experience they were looking for, which is totally fine. Applied for another CSM role that I definitely had the experience for about a year later. When I said I interviewed a year ago the conversation changed immediately, as if I wasn't allowed to apply again. They got back to me two days later saying the position had been filled. Yeah okay... so why'd you interview me then? I clearly threw them off when I said I had interviewed there in the past. Fast forward a couple months to now, which I saw another CSM role that caught my eye. I emailed them directly and received no response. I followed up with them once more and the next day I received an automated email that they won't be moving forward. Clearly Continu isn't interested in interviewing the same people twice, despite having the experience necessary. Kind of a shame actually, because if someone expresses interest in your company like that maybe it's a good thing, no?

      Preguntas de entrevista [1]

      Pregunta 1

      Standard recruiter screen questions were asked
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      1
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      Respuesta de Continu
      2y
      We are so sorry that you had this experience. It is never our intention to make anyone feel unwelcome or unable to express interest in our roles. We have seen unbelievably high application volumes on some roles and the process tends to move fast. Roles do sometimes get filled while there are still candidates early in the process (or in the application queue). While we try to create a personal experience for candidates, as a small team it is often not possible to connect with every applicant personally. We understand that this translated as disinterest in your background and take ownership for that. We wish you the very best in your job search and hope to hear from you again at some point in the future.