Envié una solicitud electrónica. Acudí a una entrevista en Conduent en ene 2020
Oferta aceptada
Experiencia positiva
Entrevista normal
Solicitud
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Conduent (Albuquerque, NM) en nov 2017
Entrevista
It was actually not to bad I first did a conference about to expect then went on to the next stage which was one on one phone interview then the final stage which is the video interview. They want to also make sure at this time you were in a room with a locked door and a quiet environment
Preguntas de entrevista [1]
Pregunta 1
They asked me what my skills were and how I handled tech support before
Fairly straight-forward interview about how to handle frustrated customers and how to navigate the operating system of a cell phone. They make sure you understand you must absolutely have a completely quiet workplace with no electronics, writing utensils, or paper.
Preguntas de entrevista [1]
Pregunta 1
What would you do if a customer said "I'm so mad that this hasn't been fixed in all the calls I've made to you I'm about to just throw the phone out the window."