Solicité el puesto a través de un captador. Acudí a una entrevista en Comcast (Norcross, GA)
Entrevista
Applied online, phone interview,assessment test, then face to face interview, which I showed up late for because of Georgia weather and people act like they can't drive, by the grace of God I was still able to interview, I think I bombed the interview because I was nervous about showing up late hopefully they look pass that. Went over job description, pay, and requirements with 3 managers.
Preguntas de entrevista [1]
Pregunta 1
What would you do if you are turned down by a customer?
The interview is a behavioral based interview that focuses on scenarios and responses on how to manage under pressure. Most scenarios focus on providing good customer service and working to resolution.
Preguntas de entrevista [1]
Pregunta 1
How would you respond to a customer that is unhappy with a high bill?
Online, structured with questions. Approximate time thirty to forty minutes. A series of approximately ten questions with time for follow up. Interviewer was pleasant and the questions were what I expected.
Envié una solicitud electrónica. El proceso duró 1 día. Acudí a una entrevista en Comcast (Baltimore, MD) en oct 2024
Entrevista
Was asked to make a video answering 3 questions before moving on the next step, It was odd, if employers don't have time to review a resume or conference someone that you're interested in hiring should we all just start off with a video and slide show.
