Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en Comcast (Plymouth, MA) en jul 2010
Entrevista
Phone interview. Then a test on how well is your listening and customer service skills. If you pass they will contact you in a few days and offer a face-to-face interview. 2-4 days later offered a job and salary.
Preguntas de entrevista [1]
Pregunta 1
Tell me a time where you experienced a task that is not within your job description?
It was actually pretty interesting and all rounds of the interview were happening on the same day on rotation bases. They also made sure people waiting felt comfortable and offered snacks and water.
Envié una solicitud electrónica. El proceso duró 5 semanas. Acudí a una entrevista en Comcast (New York, NY)
Entrevista
There was a basic knowledge test administered, and a phone interview a few weeks after. There was no response after the phone interview, until 30 days after the phone review at which point they asked for an in-person interview. Basic customer service questions were asked.
Preguntas de entrevista [1]
Pregunta 1
How did you handle your last interaction with a very negative and unhappy customer
Envié una solicitud electrónica. Acudí a una entrevista en Comcast (Fort Lauderdale, FL) en sept 2016
Entrevista
They have a orientation where they tell about the company benefits, also tell you about Comcast's history and their stocks and revenue. They provide a vehicle and give an idea of the procedures prior to the interview process. Once you interview they mostly go on a one on one basis.
Preguntas de entrevista [1]
Pregunta 1
Why do you feel you would be good for this position.
