Typical phone interview with questions like What was the biggest accomplishment / failure in your last position, What did you like or dislike about your previous job and Describe responsibilities: The best way to respond is to describe your responsibilities in detail and to connect them to the job you are interviewing for. Try to tie your responsibilities in with those listed in the job description for the new position. That way, the employer will see that you have the qualifications necessary to do the job. Focus most on your responsibilities that are directly related to the new job's requirements. What major challenges and problems did you face? How did you handle them? When asked the job interview question "How did you handle a challenge?" be sure to include specific examples of how you handled a particular difficult situation. Discuss how you researched the issue and contributed to finding a solution. Position included HCM Performance Management duties, so there were alot of questions about non-standard upgrades that could be added and how they could be incorporated.