El proceso duró 3 semanas. Acudí a una entrevista en Comcast (Ann Arbor, MI) en ene 2011
Entrevista
There was an open house where referred prospects came and signed in, they took us to a conference room and there was a presentation about the job and the perks of it as well as the requirements. Then there was a personality test and a resume submitting time frame. Applicants' resumes and tests were considered, and then people going to the next level were asked to wait for a time, and then taken to a training room which was filled and asked interview questions in the group setting. Applicants were asked to answer the same two questions, while standing at their seat. Then we were all dismissed.
I received a call back within a few days asking me to come back for a second interview a few weeks later. The second interview was a formal interview with one applicant, a supervisor or manager, and an HR representative. It lasted about 25 minutes, there were about 15 interview stations with the same setup at each. After the interview, we were dismissed and I received a call back within a few days with an offer.
Preguntas de entrevista [3]
Pregunta 1
Name a time you went over and above to provide superior customer service.
Solicité el puesto a través de la recomendación de un empleado. El proceso duró 2 semanas. Acudí a una entrevista en Comcast (Englewood, CO) en mar 2015
Entrevista
My résumé was reviewed by the supervisor of the department I was applying for & due to need of agents, I was transferred straight away. My hire time frame as an internal employee was shorter then the average due to the department's desperate need. It was a somewhat lateral move good for gaining cross training & more experience points & contacts that are good for future advancement. Having the support of your current supervisor is necessary. Obviously the higher you're trying to go, the more interviews are needed & it could take considerably longer then 14 days to transition into your new role after the final decision & in some cases after the final announcement have been made.
Preguntas de entrevista [1]
Pregunta 1
If I was ok working in a busy inbound call center if the need arose.
Envié una solicitud electrónica. El proceso duró 2 meses. Acudí a una entrevista en Comcast
Entrevista
You're brought into a stadium of applicants, matched with a supervisor, taken into a cafeteria where you're interviewed at a lunch table surrounded by other applicants conducting their interviews. It was extremely impersonal and somewhat belittling - you feel a bit like cattle.
Preguntas de entrevista [1]
Pregunta 1
What challenges do you expect to have here and how do you expect to overcome them?
Solicité el puesto a través de un captador. El proceso duró más de 1 semana. Acudí a una entrevista en Comcast (Lynwood Center, WA) en sept 2014
Entrevista
interview is calm and easy but professional,ask on how you deal with customers.they give u examples scenarios,they explain to you the job scope.be on time,they treat you professionally.mostly 5 to 10 people are interview the same time.usually supervisors were ask to interview applicants.
