Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Comcast (Houston, TX) en sept 2016
Entrevista
Phone Interview, Online Assessment, and then in person interview with 3 people asking you questions.There was supposed to be another in person interview with people with a higher rank but never got to that step
The interview is a behavioral based interview that focuses on scenarios and responses on how to manage under pressure. Most scenarios focus on providing good customer service and working to resolution.
Preguntas de entrevista [1]
Pregunta 1
How would you respond to a customer that is unhappy with a high bill?
Online, structured with questions. Approximate time thirty to forty minutes. A series of approximately ten questions with time for follow up. Interviewer was pleasant and the questions were what I expected.
Envié una solicitud electrónica. El proceso duró 1 día. Acudí a una entrevista en Comcast (Baltimore, MD) en oct 2024
Entrevista
Was asked to make a video answering 3 questions before moving on the next step, It was odd, if employers don't have time to review a resume or conference someone that you're interested in hiring should we all just start off with a video and slide show.
