Envié una solicitud electrónica. El proceso duró 5 días. Acudí a una entrevista en Comcast
Entrevista
I applied and was contacted by many recruiters. Scheduled an interview, which was held in Silver Springs, MD (about an hour away from where I applied). There I interviewed with 4 different people. After the interview, the recruiter called and I reiterated that I applied for the White Marsh position. Another interview was scheduled and the offer was made.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time that you had to deal with a difficult customer and how did you handle that situation?
Acudí a una entrevista en Comcast (Huntsville, AL)
Entrevista
Easy and understanding they want you to succeed and I felt like I was encouraged to ask questions and they were really professional.
Comcast despite its rep cares about its employees it seems
Acudí a una entrevista en Comcast (Jacksonville, FL)
Entrevista
The interview was very smooth and straightforward they ask questions dealing with your previous job experiences and skills. They ask about key metrics used and numbers. They ask how to deal with a customer that is upset and angry.
Preguntas de entrevista [1]
Pregunta 1
What are some key metrics used at your previous job?
Solicité el puesto a través de un captador. El proceso duró 2 semanas. Acudí a una entrevista en Comcast (Alabama City, AL)
Entrevista
Wow - they ask you like 35 questions - or that's what it felt like! 2 people interviewing you. They are asking you sales questions and many different scenarios. Be prepared to answer how you would overcome objections.
Preguntas de entrevista [1]
Pregunta 1
Explain a time that you had to provide above and beyond customer service
