My process was very satisfactory. The first phone interview with the Talent Acquisition Recruiter was simple and clear. The second interview with the Branch Manager was in person. A couple of weeks after the interview process I heard back from the team and the good news. Highly recommended applying with Citizens.

Online assessment is a bunch of mini-games. First interview is a video interview where it asks questions and you record your answers. They use AI to review your answers and give feedback to the hiring managers.