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      Búsquedas relacionadas: Opiniones sobre Cisco | Ofertas de empleos en Cisco | Sueldos en Cisco | Beneficios en Cisco
      Entrevistas de CiscoEntrevistas para el puesto de Customer Support Engineer en CiscoEntrevista de Cisco


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      Entrevista de Customer Support Engineer

      7 ene 2015
      Candidato de entrevista anónimo
      Phoenix, AZ
      Sin oferta
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Solicité el puesto a través de un captador. El proceso duró 6 semanas. Acudí a una entrevista en Cisco (Phoenix, AZ)

      Entrevista

      I had an introductory interview with them, about an hour long just to get to know me and talk about my resume. That was the easy part. The next step was a two-pronged interview over Skype. The first interview was with a CSE team manager. Pretty easy, just talking about how compatible your work style was with the team's style. It was friendly and informative and very casual. It was about 45 minutes. The second was an interview with two current/past CSE's. This was not advertised to me as a technical interview but it became one very quickly. For the first half hour, it contained basic questions about where my industry strength and weaknesses were: what I had been trained to do, what I hadn't, how much I knew about their company, ect. At the half hour mark, the second CSE took over and began drilling me with code samples asking me "What does this do? What does that do?" It took my by surprise because they used code languages I had told them I hadn't had a lot of experience in, but continued to ask me questions despite my "I don't know"s. After this technical portion, the two interviewers were much "colder" to me than they had been previously. I asked them 10 minutes worth of follow up questions and then we left. They told me they would contact me in 2-3 weeks. Overall the process took about 6 weeks from first contact to end of interviewing.

      Preguntas de entrevista [1]

      Pregunta 1

      Analyzing code samples
      1 respuesta
      6

      Otras opiniones sobre las entrevistas para el puesto de Customer Support Engineer en Cisco

      Entrevista de Customer Support Engineer

      14 sept 2022
      Candidato de entrevista anónimo
      Oferta rechazada
      Experiencia negativa

      Solicitud

      Acudí a una entrevista en Cisco

      Entrevista

      Well hiring process is pretty straight forward , HR reaches out and lays out the job description , salary and then give you assessment questions that are reviewed by hiring manager who then interviews you , second interview is with you future colleagues and that’s it . **Issue - no scope for negotiation or no opportunity to get considered in a senior support role . Salary offered is not competitive

      Preguntas de entrevista [1]

      Pregunta 1

      Very basic dns dhcp vpn tcp/ip questions
      Responder pregunta
      3

      Entrevista de Customer Support Engineer

      13 oct 2022
      Candidato de entrevista anónimo
      Bengaluru
      Sin oferta
      Experiencia positiva
      Entrevista normal

      Solicitud

      Solicité el puesto a través de la escuela superior o la universidad. El proceso duró 1 día. Acudí a una entrevista en Cisco (Bengaluru) en ago 2022

      Entrevista

      it was three rounds (Tr, Mr, HR). they mainly focused on networks, and anyone coding language. One with good knowledge in coding and computer science topics can easily crack the interviews

      Preguntas de entrevista [1]

      Pregunta 1

      asked me to tell the logic for different codes
      Responder pregunta
      1

      Entrevista de Customer Support Engineer

      23 may 2022
      Candidato de entrevista anónimo
      Chicago, IL
      Sin oferta
      Experiencia neutra
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 5 semanas. Acudí a una entrevista en Cisco (Chicago, IL) en feb 2022

      Entrevista

      The first call was with a recruiter who gave me a quick rundown on the company and role. A follow-up interview was scheduled a week later with the hiring manager but the manager didn’t show. I contacted the recruiter and they said there was a mixup, another call was scheduled a week later. The call with the manager was mostly behavioral based questions and listed 1.5 hours. A follow-up interview was schedule for a week later with Tier 2 and Tier 3 support to ask technical questions. That call last just over an hour. A third interview was scheduled two weeks later with two Tier 1 agents to do more technical questions and that call lasted an hour. All of the calls went really well. I never heard back from the recruiter after that interview and my email/calls were ignored. Outside of the whole process taking over a month I’d have to say it was pleasant. I wish I had more information about why they never contacted me again.

      Preguntas de entrevista [5]

      Pregunta 1

      Tell me about a time you encountered a difficult situation and how you handled it.
      Responder pregunta

      Pregunta 2

      How do you handle conflict.
      Responder pregunta

      Pregunta 3

      If you encountered a problem that you didn’t know the answer to, how would you handle it.
      Responder pregunta

      Pregunta 4

      What are common tools for troubleshooting website and network issues
      Responder pregunta

      Pregunta 5

      What programming languages do you know and how do you use them
      Responder pregunta
      1