2y
Thank you for taking the time to write a review - Gaining feedback and insight into the shortfalls of our process is invaluable.
Firstly, I want to apologise for the experience you had during our interview process. It's disappointing to hear this as we strive for the best experience possible for all candidates. However on this occasion it's clear that we really fell short and I want to assure you that we don't take this feedback lightly.
Would you be open to discussing in further detail so I can understand a bit more about your end-to-end process and therefore identify where we can make changes to stop these cases occurring in future?
My email is mona@chapter2.agency if you're comfortable to reach out, I would love to discuss.
Thanks,
Mona