Talked me at my level in easily understood terms. Varied the kinds of questions asked. Asked narrative questions as well as specific informational questions. Asked problem-solving and situational questions. Didn't do all the talking. Was patient in giving me time to think. Encouraged me to ask questions.

I spoke with the regional VP on the phone after she got my name as a referral from a vendor. We talked about previous experiences and what I had in mind. She asked what brought me here to Charlotte