Envié una solicitud electrónica. Acudí a una entrevista en Cartwheel
Entrevista
I only had a short (10 minute) phone interview and was asked a few questions regarding resume and IT ethics. Did not really have an opportunity to ask questions to the interviewer.
Preguntas de entrevista [1]
Pregunta 1
How would you approach a client that needs technical assistance/attention?
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Cartwheel (New York, NY) en abr 2015
Entrevista
After an initial phone screen, I was asked to schedule a time at a coffee shop near their offices. I wasn't told it was going to involve multiple people and it turned out to be a 2 on 1 interview. They were actually late for the scheduled time, which surprised me. We sat down and got right into it. They seemed a little "Good cop / Bad cop" to me, and after completing their lengthy written survey of questions, I never received any feedback or word about the position. Seems like these guys look for harvesting industry contacts to build their business.
Preguntas de entrevista [1]
Pregunta 1
General IT questions focused around customer service. Was provided a 3 page question form, with questions like the following:
"How would you handle a customer that knows little about computers?"
"How would you prioritize tasks between, the CEO needs email help, the server is down company wide, and, someone has an Excel question