Envié una solicitud electrónica. El proceso duró 1 día. Acudí a una entrevista en CarMax (Costa Mesa, CA) en nov 2010
Entrevista
Applied online. I have 10 years of customer service experience. I asked if they needed sales experience and they said "no". I drove 45 minutes each way, interviewed 3 different times, had solid interviews, filled out their background check stuff. Then I get a "dear John" letter that's postmarked less than 12 hours after the day of the interviews, which took 3 hours. If they don't want someone, then don't make them spend gas money and waste a day driving and interviewing when they could be doing something constructive.
About a 15-20 minute phone interview. Basic questions like past job experience, are you comfortable with customer service? If they like you, you move on to an in person interview. A scripted interview with one of the sales managers asking open ended questions on why you would be a good candidate, if you have sales experience, & that you understand it is a 100% commission position. You will then complete a sales exercise on the lot, where you complete a brief walkaround of a vehicle & present some obvious features & benefits of the vehicle. If you get passed that, you meet the General Manager where he/she will be the final decision. He asked repetitive questions the sales managers did & then asked specific questions like "Describe a time you sold a product, what was the determining factor that resulted in the customer buying that product?"
Preguntas de entrevista [1]
Pregunta 1
What means the most to you? Money, opportunity, recognition or integrity?
Easy-going and interviewee friendly. Looks to bring out opportunity for growth for the interviewee. Begins with a screening call by the manager, goes to an in-person interview with the manager where specific sales questions are asked, and then concludes with a final interview with the LGM to assess fit.
Preguntas de entrevista [1]
Pregunta 1
Demonstrate a cohesive sales routine to a potential customer.
3 interviews, situational, role play, final with GM. Basic sales experience and mostly conversational. Fairly easy interview and entry level; they may give you objections but will give you the right answer in the end
Preguntas de entrevista [1]
Pregunta 1
What is the first part of a customer interaction after the introduction?