Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en CarMax en ago 2013
Entrevista
Applied online, got a follow up email 2 days later asking me to fill out a secondary interview. I scheduled a quick phone interview. Write down the questions the recruiter asks you. They are word-for-word the exact question your interviewer will ask you. After the phone interview you will be scheduled for an on site interview. This interview is for no reason way too long. 4 and a half hours. You show up and take a questioner, asking if your ever stolen or done drugs- of course you answer no. Then you wait. A manager pulls you into his office and asks you the same questions you just answered on the computer. Then you wait. Then you interview with 2 mangers. They ask you the same questions the phone interviewer asked you. Then you wait. Then they set you up with a SAT style aptitude test. Then the hiring manager gives you a cup and you literally take an on site drug test. You go on your marry way. I got an offer a little while later, but declined.
I got the appearance that CarMax is a cool low key place to work, but while I was in the office I saw the schedules for some of the buyers, One saturday off a month - never a Sunday. That did not turn me on. Let's be real, for a 35,000-40,000 / year job. I want alternating full weekend off. Also, I didn't really see a career in the company organization. There can be 10 buyers but only one senior buyer. Looks to me like you'll never getpromoted with those odds. I chose to look else where for employment
Envié una solicitud electrónica. El proceso duró 3 días. Acudí a una entrevista en CarMax en abr 2022
Entrevista
Applied online. An automated email arrived, asking me to complete an assessment. The assessment was 50% personality traits and 50% basic math. The HR recruiter reached out and scheduled a phone interview.
CarMax Buyers work a retail schedule that includes weekends and holidays. Buyers are required to work a 'rotating schedule' - some weeks it will be evenings and weekends, some weeks it will be days, or both.
Buyers are expected to available whenever CarMax schedules you with no scheduling predictivity. Therefore, do not plan on any other non-work activities which requires being able to plan a schedule more than a week or so in advance. Your time becomes their time 24/7 during store operating hours.
If your life includes scheduled activities outside of work - say, for instance, coaching your child's sports team after school - understand that you'll need to give that up in order to work here. Don't mention those activities during the interview if you hope to get hired.
One of the CarMax core values is 'Putting People First.' There seems to be a conflict between this stated public value and their scheduling expectations for staff members.
Preguntas de entrevista [1]
Pregunta 1
Questions were asked specific to my background, as well as the usual generic questions asked at interviews. (What was your greatest success.... Can you think of a time?) One might think they could come up with more original questions.
Envié una solicitud electrónica. Acudí a una entrevista en CarMax en dic 2021
Entrevista
Phone interview - Approx. 60 minutes asking about background, customer service experiences, and identifying why you would be a good fit. be ready to go into detail on customer service-related questions
Preguntas de entrevista [1]
Pregunta 1
Explain in detail a negative situation with a customer and how you were able to turn it into a positive one.
Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en CarMax en feb 2020
Entrevista
About 4 weeks total
Simple application with several test and ability checks.
Followed by phone interview, asked "tell me about a time" questions
In person interview with several mangers of all levels all asking similar "tell me about a time you"
Very relaxed interview, almost no standard "tell me about yourself, what are your strengths and weaknesses" questions. Need to have real world "Managerial" experiences.
*Make sure all your application, phone, resume, and in person experience questions all are the same
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you delt with a difficult client
Tell me about a time you went above and beyond
Tell me about a time you had to settle conflict between coworkers
