Solicité el puesto a través de la recomendación de un empleado. El proceso duró 1 semana. Acudí a una entrevista en CarMax (Columbia, SC) en ene 2017
Entrevista
First there is a phone interview to determine if you’re a good fit. Then you watch a video of a role play and then perform a role play with two managers. You read a description of a customer and recommend a car for them, then “sell” it to them. If you make it though, you’ll have an interview with the general manager where he basically tries to scare you out of taking the position.
Preguntas de entrevista [2]
Pregunta 1
Tell me about a difficult situation and how you handled it.
About a 15-20 minute phone interview. Basic questions like past job experience, are you comfortable with customer service? If they like you, you move on to an in person interview. A scripted interview with one of the sales managers asking open ended questions on why you would be a good candidate, if you have sales experience, & that you understand it is a 100% commission position. You will then complete a sales exercise on the lot, where you complete a brief walkaround of a vehicle & present some obvious features & benefits of the vehicle. If you get passed that, you meet the General Manager where he/she will be the final decision. He asked repetitive questions the sales managers did & then asked specific questions like "Describe a time you sold a product, what was the determining factor that resulted in the customer buying that product?"
Preguntas de entrevista [1]
Pregunta 1
What means the most to you? Money, opportunity, recognition or integrity?
Easy-going and interviewee friendly. Looks to bring out opportunity for growth for the interviewee. Begins with a screening call by the manager, goes to an in-person interview with the manager where specific sales questions are asked, and then concludes with a final interview with the LGM to assess fit.
Preguntas de entrevista [1]
Pregunta 1
Demonstrate a cohesive sales routine to a potential customer.
3 interviews, situational, role play, final with GM. Basic sales experience and mostly conversational. Fairly easy interview and entry level; they may give you objections but will give you the right answer in the end
Preguntas de entrevista [1]
Pregunta 1
What is the first part of a customer interaction after the introduction?