I had to come in to the center to take a skill test to see if I had enough “skill” for them to be able to train me and for me to be able to do a good job. I had an interview via Zoom in August of 2020, then I was given a document with an offer after the manager decided to have me on. She was really kind throughout the whole process and answered my questions as well.

Met with someone on Teams, who checked my computer specs, internet speed, and had me take a typing test. After about 15 min I met with someone who demonstrated captioning a live call, then let me do a couple practice runs before doing two recorded assessments. It's more difficult than I thought it'd be, trying to repeat what someone is saying while they're talking, but I got a passing score so I moved onto the next step. After about 10 minutes of waiting I spoke with a manager, who went over the training schedule and permanent schedule (I picked full time). She asked a few basic questions, then said if I was chosen I'd receive an offer letter in an email.