Solicité el puesto a través de un captador. El proceso duró más de 1 semana. Acudí a una entrevista en Capital One (Laurel, MD) en nov 2013
Entrevista
I applied to Capital One Bank. They didn't reach out to me until my friend referred me. 2 weeks later a recruiter called me and set up a phone interview. She asked questions regarding my previous work experience, my skills she basically went over my resume, and also asked if i worked in a fast past environment. After the phone interview she set up a face to face interview for me. I went into that interview and again the manager ran over my resume, and asked behavioral questions. A week later i received a call telling me that I got the job and the recruiter listed out a couple of shifts that I could work.
Preguntas de entrevista [2]
Pregunta 1
Behavior questions, as far as when was there a time that you went above and beyond for a customer. Be as detailed as possible. Tell me the problem, how you solved it, what was the outcome, and what was the customers reaction? The questions aren't hard you just have to come prepared for customer service questions.
It needs to quick and short for only about 30 minutes. You need to answer direct to the point to the employer as the allotted time is only 30 minutes per applicant.
Preguntas de entrevista [1]
Pregunta 1
Tell me about yourself
What is your weakness
How do you handle irate customer
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Capital One (Fredericksburg, VA) en jul 2025
Entrevista
First was a phone screen asking basic questions about the job role very easy and recruiter was nice next interview was a two step first was a job fit going over the position and your resume throughly after that was behavioral interview with star format questions both interviewers very nice and willing to answer any questions
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time where you helped a customer through an issue related to financial
Theyve made me depressed What a poorly designed assessment. It felt like a waste of time and now I'm left feeling incredibly disheartened and questioning its relevance.the outcome has left me feeling really down.