Solicité el puesto a través de un captador. El proceso duró 1 día. Acudí a una entrevista en CSC (San Jose, CA) en jun 2012
Entrevista
Manager was keen on details and laid out some scenarios and how you would take action in them. Things were smooth if you know your IT stuff you should be set.
Preguntas de entrevista [1]
Pregunta 1
How would you deal with a irate customer? Whats the most difficult project you worked on?
Solicité el puesto en persona. El proceso duró 2 semanas. Acudí a una entrevista en CSC (New York, NY) en abr 2012
Entrevista
Our company outsourced our department, we were told to interview for our position and if we did not take the role offered to us we would be let go. We met with the new management team on numerous occasions as they sold us on the new company and told us how they dealt with day to day challenges.
Preguntas de entrevista [1]
Pregunta 1
why should we hire you? do you follow procedures easily? How many tickets do you close a day? how many tickets do you close a week? Why are you looking to transfer over to CSC?