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      Búsquedas relacionadas: Opiniones sobre CSC | Ofertas de empleos en CSC | Sueldos en CSC | Beneficios en CSC
      Entrevistas de CSCEntrevistas para el puesto de Customer Service Specialist en CSCEntrevista de CSC


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      Entrevista de Customer Service Specialist

      2 may 2016
      Candidato de entrevista anónimo
      Wilmington, DE
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 1 día. Acudí a una entrevista en CSC (Wilmington, DE) en abr 2016

      Entrevista

      The interviewer called 20 minutes late with no explanation. This was my first phone interview and I was prepared for one of the traditional interview methods I had read about. It started out with the interviewer saying "I have your resume in front of me, please expand on the bullet points". I suggested that I start with my accomplishments. Halfway through, I asked if this information was what they were looking for. Response, "I am taking some notes". At the conclusion of accomplishments, the interviewer jumped right in and said, "You are over-qualified, and 'people like you' will work for CSC for a couple of months and then leave for another job". I told this person that I was receiving a pension, that my skillset matched perfectly with the job qualifications, and I was looking for a position where I could hit the ground running and become a contributing team member quickly. "I'm sorry, but I don't think you are an appropriate candidate. We'll keep your information on file". Nevertheless, I was disappointed with their response and feel that their mind was made up before interview took place.

      Preguntas de entrevista [1]

      Pregunta 1

      "I have your resume in front of me, please expand on the bullet points". (the only question asked).
      1 respuesta
      3

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Specialist en CSC

      Entrevista de Customer Service Specialist

      26 nov 2017
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia neutra
      Entrevista normal

      Solicitud

      Solicité el puesto a través de una agencia de empleo. El proceso duró 3 días. Acudí a una entrevista en CSC

      Entrevista

      Had two rounds of interviews done by two team leaders, one right after another. They very friendly and sweet. Pretty basic questions. They got back to me the next day.

      Preguntas de entrevista [1]

      Pregunta 1

      What do you know about the company?
      Responder pregunta
      1

      Entrevista de Customer Service Specialist

      4 abr 2017
      Candidato de entrevista anónimo
      Wilmington, DE
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 2 días. Acudí a una entrevista en CSC (Wilmington, DE) en mar 2017

      Entrevista

      I was called by a recruiter who did an interview over the phone. During the interview based on my previous experience she said I would be a better fit for a different position, which I thought was a good sign that they were trying to find the best fit for applicants. I then was sent two online assessments to complete and was scheduled for an interview that Friday at 330P. The time of the interview on a Friday felt weird and in the end the two face to face interviews that day did end up feeling awkward. They interviewers seemed not very interested in the task at hand and they asked the same questions that were asked during the phone interview which was a first for me. It felt odd, why bring me in to do the same thing the phone interview did? The way it ended I already knew I would not be offered a position.

      Preguntas de entrevista [1]

      Pregunta 1

      Typical questions, what is your weakness, strength, how did you handle a angry customer, tell us a time you went above and beyond.
      1 respuesta
      1

      Entrevista de Customer Service Specialist

      28 sept 2016
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en CSC en sept 2016

      Entrevista

      It was very tough. Lots of behavioural questions and they want specific examples. I believe they are using the STAR method of interview. When asked for constructive criticism for my interview, they only mentioned a mismatch of skills. Later on, I can see that they updated their job advertisement requiring candidate that speaks Mandarin. I wish I knew that speaking Mandarin is a must for this position and would not have wasted my time for this interview.

      Preguntas de entrevista [1]

      Pregunta 1

      Describe how you handled a difficult situation in your last position and how you might have handled it better. Tell me a time when you went above and beyond for a customer. Tell me a time when you contributed feedback for an improvement (or something along this line)
      Responder pregunta
      3

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