Solicité el puesto en persona. El proceso duró 4 semanas. Acudí a una entrevista en CIBC (Windsor, ON) en may 2014
Entrevista
Interview
I got Interviewed by two really nice men
We honestly just talked like we were friends
Informal interview, made me feel comfortable
We talked more about life rather than the job
They wanted to get to know me as a person
Otras opiniones sobre las entrevistas para el puesto de Customer Service Representative en CIBC
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc