Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en CIBC
Entrevista
Applied online,next day,I received phone interview with HR about 30 mins.one week later,i found another CSR position available,send the job No. to the HR.about week later,received a E-mail said Face to Face interview at Mississauga near Square One.
Preguntas de entrevista [1]
Pregunta 1
What does customer service representative do.
Past sales experiences
What do you see yourself in next 5 years.
Past working experiences linked to Up and Cross selling
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc
