Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en CIBC (Prince George, BC)
Entrevista
The process was quite long interview with lots of behavioral questions. IT was with the rigional manager as well as branch manager. The interview took more than 1 hour. There were soft skill related questions and also different senarios given to me and I was asked how would I behave in that perticular senario.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc
