Envié una solicitud electrónica. Acudí a una entrevista en CIBC
Entrevista
The assistant manager asks some behavioral questions and your experience. Then she introduced me to the general manager once it was done. He came in a and briefly introduced himself
Preguntas de entrevista [1]
Pregunta 1
Please tell me a time where you had to do a difficult task and how you went about doing it.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc