Envié una solicitud electrónica. El proceso duró más de 1 semana. Acudí a una entrevista en CIBC (Toronto, ON) en feb 2017
Entrevista
After applying for the job i received a email regarding the telephonic interview and at the same time HR confirmed me for the face to face interview on site.
It took another week for for employer to send me email for final interview.
I was offered a employment letter same day .
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc
