Solicité el puesto en persona. El proceso duró 4 semanas. Acudí a una entrevista en CIBC (Edmonton, AB) en ago 2014
Entrevista
i went to open house, there were around 400 people on that day competting for the same position. quite nervous at begining but after 20mins wait, dont feel nervous no more. make sure you wear formal and professional. i saw people on that day wear casual and I am sure they wont get the offer. the interviewer is branhc manager and she review my work experience and ask couple questions regards on the resume. interview was quick, around 20 mins.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc
