Envié una solicitud electrónica. El proceso duró 6 semanas. Acudí a una entrevista en CIBC (Montreal, QC) en ago 2016
Entrevista
The first did a telephone interviewed, which was done by switching back and forth from english to french to make sure that i was biingual. Shortly after followed the in person interview as well as the background check.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc
