Envié una solicitud electrónica. El proceso duró 2 días. Acudí a una entrevista en CIBC (Toronto, ON) en jul 2016
Entrevista
I applied this position online. After two days I received phone call for schedule of face interview. Hr person only asked me why I quite my last job? could i work immediately?
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc
